Allowing a User's Request

Slightly different behavior is required to allow a user's request for access to each of the different user submission types.
  • To allow a user's request for access to a Site:
    1. Click the URL of the Site that the user wants to access.

      The User Submissions: Sites dialog box is displayed.

    2. See the Managing User Site Submissions page for instructions on the use of this dialog box.
  • To allow a user's request for access to a PUA:
    1. Click the URL of the PUA that the user wants to access.

      A confirmation dialog box appears.

    2. Click OK to allow access.

      If you allow access, that PUA submission will be removed from the list, and the PUA will appear in the Potentially unwanted applications authorization section of the Configuration > Global Policy > Download Options page. If you subsequently choose to deny access to that PUA, you must remove it from the list of allowed PUAs on that page.

  • Allowing access to a File Type:
    Note
    It is not possible to allow access to a File Type request for a specific user. You can allow access to a file type in the Configuration > Global Policy > Download Options page by either removing the file type from the Selected list or clearing the Block potentially unwanted applications check box. This would either allow access to all files of that type, or allow access to all PUAs, respectively.